Most people think e-commerce means online shopping-workaholics pointing their browsers to Amazon.com to order an emergency present because they forgot someone's birthday again.
But Web shopping is only a small part of the e-commerce picture.
The terms e-commerce and e-business often are used interchangeably. However, ecommerce refers only to business-to- consumer (B2C) and business-to-business (B2B) selling over the Internet. In contrast, e-business extends beyond e-commerce to include a wider dependency on the Internet.
At its simplest, B2B integration is the automated exchange of information between different Organizations.
Occurring independent of or alongside manual processes, it is most accurately described as application-to-application integration that crosses corporate boundaries.
Any type of business in which transactions are occurring between the service provider and the end user is called B2C (Business to Consumer). This transaction may be in E- form or manual.
Customer Relationship Management (CRM) is an important concept currently being discussed in major enterprises around the world. CRM is about automating and enhancing customer-centric business processes.The staggering growth of this marketplace, the diversity of the players, and the extent of merger and acquisition activity warrant attention.
personalization is the concept of deciding - given a large set of possible choices - what has the highest value to an individual. As used on the Internet, the term Personalization has come to mean "person-specific content." Personalized content may be advertising, items for sale, screen layout, menus, news articles, or anything else we see via the Internet
