Supply Chain Management

The Benefits of Supply Chain Management — Overview

A recent Pittiglio Rabin Todd & McGrath study has shown that, on average, companies with best-in-class supply chain management have a 7% cost advantage over median performers. The study further shows that leading companies continue to have a 40 to 65% advantage in cash-to-cash cycle time over average companies. Also, top companies hold 50 to 80% less inventory than their competitors. It is, therefore, very advantageous to implement supply chain management solutions.

It is generally acknowledged that supply chain planning solutions have much faster implementation cycles as compared to ERP solutions, typically six to twelve months versus two to four years.They also have significantly faster payback periods — less than one year versus two to five years. Even though supply chain planning solutions may work in concert with the “transaction backbone,” such as ERP, it is not necessary to wait for ERP implementation before proceeding with implementing supply chain planning solutions.

Businesses implementing supply chain planning solutions can expect to realize large,multidimensional performance improvements. Below are typical findings, as described in case studies of companies that have implemented supply chain planning solutions recently.
These companies have:
Realized cost savings by:
• Reducing inventory levels 10 to 50%
• Reducing markdowns and scrap by 40 to 50%
• Utlilizing resources 10 to 20% more efficiently
Improved customer service by:
• Improving delivery reliability to 95 to 99.9%
• Bringing outages down to 0 to 5%
• Reducing cycle times by 10 to 20%
Achieved business growth by:
• Increasing market share
• Increasing ability to retain customers, with a resulting 3 to 7% increase in sales
• Gaining the flexibility to adapt to business changes
• Improving speed to market

State of the Market

The growing use of extranets, dramatic improvements in Internet computing, maturity of supply chain software, and best practices will bring the supply chain dream closer to reality. A recent Forrester Report suggested that the “Supply Chain Voyage” will follow a three-phase progression: 1) Integration (1997-1999) of disparate applications to advance planning and scheduling, 2) Extension (1998-2002) into real-time data sharing among trading partners, and 3) Exploitation (2001+) of de facto standards, forcing suppliers to compete based on price and service, rather than relying on historical relationships.

The IT industry today is at the first phase of the Forrester three-phase progression. In fact, most of IBM’s large customers across all industries are focusing not only on improving their own business operations, but also on the total supply chain. Supply chain management solutions will become the core decision support systems for these companies.

Requirements for Success

The essential ingredient for effective supply chain management is the tight coupling of execution and decision-making systems between trading partners. Since different trading partners will probably have different information systems and business processes, a successful supply chain solution must be based on open-industry standards and easily integrated with stand-alone, as well as ERP, systems.